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Frequently Asked Questions



Attendance Records

  • A current, signed copy of the attendance record agreement must be on file for each child care provider receiving child care subsidy payments from the 4C Council. Click on the question to download a copy of the Provider Attendance Record Agreement.

  • Completed attendance records are due as early as the 1st (no later than the 5th) of the month following service. Attendance records can be faxed to (408) 321-7454; emailed to providers@4c.org; mailed to 4C Council, 150 River Oaks Parkway, San Jose, CA 95134, Attn. Fiscal; dropped off at the 4C Council in the green mailbox located in the parking lot. Please note that the ORIGINAL attendance records must be received in order to release payment.

  • The 4C Council gives each provider an original copy of Attendance Record in the New Provider Packet when the provider registers with the 4C Council's Subsidized Program. Click on the question to open up a copy of the Attendance Record.

  • How do I complete the Attendance Record?

    For instructions on how to complete the Attendance Record, please click here to download a copy of the Attendance Record Checklist.

  • My check is short. Who do I speak to?

    If you feel your check does not reflect the correct dollar amount you were expecting to be paid please contact one of our Fiscal Accountants at 408-487-0747 or email questions and concerns to providers@4c.org.

  • Can I fax or email my Attendance Records?

    Yes, you may fax to (408) 321-7454 or email to providers@4c.org. However, in order to release the check we must have original Attendance Records with the original signatures. Original Attendance Records must be mailed or dropped off to our office at 4C Council, 150 River Oaks Parkway, San Jose, CA 95134.

Rates and Non-Operational Days

  • What is a Rate Sheet?

 

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