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Programs and Resources

Community Care Licensing
The following are some tips in dealing with such issues as Discipline, Parental Access to the Program, Physical Environment, and Complaints.

Discipline
It is not acceptable to subject children to corporal or unusual punishment of any kind. This includes spanking, humiliation, mental abuse, or punitive interference with such daily functions such as eating, sleeping or toileting.

Parental Access to the Program
At any time during business hours, the parents must be allowed to visit the program to which their child is enrolled.

Physical Environment
All licensed child care centers are required to have a minimum of 35 square feet of indoor space and 75 square feet of outdoor activity space per child, based on the total licensed capacity. Any family day care home is not subject to having a minimum square footage requirement. Requirements also include

  1. How sturdy and safe the indoor and outdoor equipment is
  2. The removal of all potential safety hazards
  3. The reporting of accidents, injuries and illness

All child care centers and large family day care homes that are licensed for 12 children are subject to all local building, fire and zoning ordinances.

Complaints
Parents and others should direct all concerns and complaints about any child care program to Community Care Licensing for an investigation of the matter. When the complaint involves child abuse or other criminal behavior, Community Care Licensing has jurisdiction. However, it's possible that additional law enforcement agencies could get involved. Complaints can be made anonymously, and the individual who files a complaint has the right to be informed about the outcome of the investigation.

Contact Community Child Care Licensing at (408) 324-2128 or go to http://www.ccld.ca.gov/PG408.htm.

Programs and Resources